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1. Sitzung an einem Mitarbeiter übergeben oder eine 2te Sitzung aufbauen

   29 votes

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   3 comments  ·  pcvisit allgemein  ·  Delete…  ·  Admin →
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   Wolfgang Schmid commented  ·  Nov 30, 2017  ·  Edit…  ·  Delete…

   Denselben Wunsch hatte ich bereits am 17.März 2016 hier geäussert. Diese Funktion fehlt wenn pcvisit in größeren Teams verwendet wird. Also plus 7 Stimmen.

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   Wolfgang Schmid supported this idea  ·  Nov 30, 2017

2. Übertragen einer Remote-Sitzung an einen anderen Support-Mitarbeiter

   7 votes

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   1 comment  ·  pcvisit allgemein  ·  Delete…  ·  Admin →
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   Wolfgang Schmid supported this idea  ·  Mar 17, 2016
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   Wolfgang Schmid commented  ·  Mar 17, 2016  ·  Edit…  ·  Delete…

   Hallo,
   für uns wäre es auch sehr nützlich wenn eine aktive Remote-Sitzung komplett an einen Kollegen übertragen werden könnte.
   Situation: Kollege A startet die Fernwartung, läd dann Kollege B zur Fernwartung ein. Nun sollte Kollege A die Fernwartung beenden können ohne dass die Fernwartung zwischen Kollege B und dem Kunden unterbrochen wird.

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3. Vorlage für Fernwartungs-Link-Einladung anpassen

   28 votes

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   4 comments  ·  pcvisit allgemein  ·  Delete…  ·  Admin →
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   under review  ·  Adminpcvisit (Moderator, pcvisit Software AG) responded

   Hallo,

   ein entsprechender Feature-Request wurde an das Produktmanagement gestellt.

   Mfg
   pcvisit

   Wolfgang Schmid supported this idea  ·  Nov 23, 2015