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Franz Reichard - pcvisit Support

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  1. Vorlage für Fernwartungs-Link-Einladung anpassen

    28 votes
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    4 comments  ·  pcvisit allgemein  ·  Admin →
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    Franz Reichard - pcvisit Support shared this idea  · 

  2. Linux-Rechner fernwarten

    330 votes
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    started  ·  49 comments  ·  pcvisit allgemein  ·  Admin →
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    Franz Reichard - pcvisit Support shared this idea  · 

  3. Zwischenablage zwischen zwei Kundensystemen austauschen

    6 votes
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    0 comments  ·  pcvisit allgemein  ·  Admin →
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    Franz Reichard - pcvisit Support shared this idea  · 

  4. Arbeitsplätze über Portal freigeben

    119 votes
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    10 comments  ·  pcvisit allgemein  ·  Admin →
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    Franz Reichard - pcvisit Support commented  · 

    Als Supporter ist es derzeit nicht möglich, belegte Lizenzkanäle freizugeben. Zum Problem wird es, wenn man viel pendelt. Wenn man eine offene Sitzung übersieht und von einem anderen Standort aus eine Fernwartung durchführen möchte, ist der Kanal belegt und es gibt keine Möglichkeit, diesen freizugeben.
    Deswegen nun der Vorschlag, eine Möglichkeit einzurichten, wo der Supporter Lizenzkanäle wieder freigeben kann.

    Franz Reichard - pcvisit Support supported this idea  · 
    Franz Reichard - pcvisit Support shared this idea  · 

  5. Benachrichtigungen bei Support anfrage.

    82 votes
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    16 comments  ·  pcvisit allgemein  ·  Admin →
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    Franz Reichard - pcvisit Support commented  · 

    Es besteht der Wunsch, die Support-Anfragen zusätzlich auch per E-Mail zugesendet zu bekommen. Wenn die Supporter überwiegend mit einem Ticketsystem arbeiten, werden die Supportanfragen dort entgegen genommen und bearbeitet. Das Supporter-Modul wird erst bei Bedarf geöffnet.

  6. Remote-Druck

    63 votes
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    planned  ·  2 comments  ·  pcvisit allgemein  ·  Admin →
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    Franz Reichard - pcvisit Support shared this idea  · 

  7. Drag&Drop Ordner vorgeben

    2 votes
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    2 comments  ·  pcvisit allgemein  ·  Admin →
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    Franz Reichard - pcvisit Support commented  · 

    Beim Dateitransfer über Drag and Drop werden Dateien auf dem Desktop abgelegt. Eine Funktion wie in Version 12.0 wäre hilfreich. Dort gab es eine Option, den Ziel-Ordner auszuwählen.

    Franz Reichard - pcvisit Support supported this idea  · 

  8. Aufzeichnung in anderen Formaten

    34 votes
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    4 comments  ·  pcvisit allgemein  ·  Admin →
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    Franz Reichard - pcvisit Support shared this idea  · 

  9. Screenshots bei einer Supportanfrage mitsenden

    17 votes
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    1 comment  ·  pcvisit allgemein  ·  Admin →
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    Franz Reichard - pcvisit Support shared this idea  · 

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