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Franz Reichard - pcvisit Support

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  1. 25 votes
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    4 comments  ·  pcvisit 15.0 Forum » pcvisit 15.0 Fernwartung  ·  Flag idea as inappropriate…  ·  Admin →
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    Franz Reichard - pcvisit Support shared this idea  · 
  2. 309 votes
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    started  ·  41 comments  ·  pcvisit 15.0 Forum » pcvisit 15.0 Fernwartung  ·  Flag idea as inappropriate…  ·  Admin →
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    Franz Reichard - pcvisit Support shared this idea  · 
  3. 6 votes
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    0 comments  ·  pcvisit 15.0 Forum » pcvisit 15.0 Fernwartung  ·  Flag idea as inappropriate…  ·  Admin →
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    Franz Reichard - pcvisit Support shared this idea  · 
  4. 119 votes
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    10 comments  ·  pcvisit 15.0 Forum » pcvisit 15.0 Fernwartung  ·  Flag idea as inappropriate…  ·  Admin →
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    Franz Reichard - pcvisit Support commented  · 

    Als Supporter ist es derzeit nicht möglich, belegte Lizenzkanäle freizugeben. Zum Problem wird es, wenn man viel pendelt. Wenn man eine offene Sitzung übersieht und von einem anderen Standort aus eine Fernwartung durchführen möchte, ist der Kanal belegt und es gibt keine Möglichkeit, diesen freizugeben.
    Deswegen nun der Vorschlag, eine Möglichkeit einzurichten, wo der Supporter Lizenzkanäle wieder freigeben kann.

    Franz Reichard - pcvisit Support supported this idea  · 
    Franz Reichard - pcvisit Support shared this idea  · 
  5. 79 votes
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    15 comments  ·  pcvisit 15.0 Forum » pcvisit 15.0 Fernwartung  ·  Flag idea as inappropriate…  ·  Admin →
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    Franz Reichard - pcvisit Support commented  · 

    Es besteht der Wunsch, die Support-Anfragen zusätzlich auch per E-Mail zugesendet zu bekommen. Wenn die Supporter überwiegend mit einem Ticketsystem arbeiten, werden die Supportanfragen dort entgegen genommen und bearbeitet. Das Supporter-Modul wird erst bei Bedarf geöffnet.

  6. 63 votes
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    planned  ·  2 comments  ·  pcvisit 15.0 Forum » pcvisit 15.0 Fernwartung  ·  Flag idea as inappropriate…  ·  Admin →
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    Franz Reichard - pcvisit Support shared this idea  · 
  7. 2 votes
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    2 comments  ·  pcvisit 15.0 Forum » pcvisit 15.0 Fernwartung  ·  Flag idea as inappropriate…  ·  Admin →
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    Franz Reichard - pcvisit Support commented  · 

    Beim Dateitransfer über Drag and Drop werden Dateien auf dem Desktop abgelegt. Eine Funktion wie in Version 12.0 wäre hilfreich. Dort gab es eine Option, den Ziel-Ordner auszuwählen.

    Franz Reichard - pcvisit Support supported this idea  · 
  8. 21 votes
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    2 comments  ·  pcvisit 15.0 Forum » pcvisit 15.0 Fernwartung  ·  Flag idea as inappropriate…  ·  Admin →
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    Franz Reichard - pcvisit Support shared this idea  · 
  9. 17 votes
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    1 comment  ·  pcvisit 15.0 Forum » pcvisit 15.0 Fernwartung  ·  Flag idea as inappropriate…  ·  Admin →
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    Franz Reichard - pcvisit Support shared this idea  · 

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