Andreas Paulin - Head of Customer Success & Support

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  1. 81 votes
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    25 comments  ·  pcvisit 15.0 Forum » Webportal my.pcvisit  ·  Flag idea as inappropriate…  ·  Admin →

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    Andreas Paulin - Head of Customer Success & Support commented  · 

    Vielen Dank für das Feedback und ihrer Mithilfe bei der Weiterentwicklung.
    In der Planung für 2019 ist die 2-Faktor-Authentifizierung eine der geplante Neuerungen.

    Viele Grüße,
    Andreas Paulin

  2. 20 votes
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    3 comments  ·  pcvisit 15.0 Forum » pcvisit 15.0 Fernwartung  ·  Flag idea as inappropriate…  ·  Admin →

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    Andreas Paulin - Head of Customer Success & Support commented  · 

    Es wäre sehr hilfreich, wenn man die Eingabeaufforderung über den Remote-Schnellstart auch direkt mit administrativen Rechten starten kann und nicht nur als lokaler Benutzer.

  3. 79 votes
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    15 comments  ·  pcvisit 15.0 Forum » pcvisit 15.0 Fernwartung  ·  Flag idea as inappropriate…  ·  Admin →

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    Andreas Paulin - Head of Customer Success & Support commented  · 

    Guten Tag,

    derzeit ist es ja so, dass ich über Support-Anfragen nur informiert werde, wenn ich das Supporter-Modul geöffnet habe.
    Gibt es keine Möglichkeit dieser Anfrage auch zu erhalten, ohne dass das Supporter-Modul offen ist?
    Toll wäre zum Beispiel eine Benachrichtung per E-Mail.

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